In Part 1 of this discussion of Managing Patients’ Records, a mobile healthcare digital assistant was identified. It could help patients to be more engaged with managing their medical issues. In Part 2 of this discussion, the patient, Anne, was described. Her healthcare was not managed well due to miscommunication or no communication. It was not because she did not want to follow-up. She did not know when and for what to follow-up on in her healthcare until it was almost too late. In order for the patient to understand what is going on, there has to be true patient engagement.
